CSSR conducted more than 800 telephone surveys on randomly selected residents in two suburban towns south of Denver, Colorado. These towns were the site of much human-coyote conflict, which subsequently led to human-human conflict over how to manage the situation. Although the towns bordered each other and shared a coyote population, they had created competing management plans that were implemented quite differently from one another. One of the towns (Greenwood Village) conducted lethal control of coyotes to resolve conflict, while the other (Centennial) formed a partnership with a locally-based non-profit to run outreach and education programs to reduce and prevent conflict. This research helped identify the variables that led to the differences between Greenwood Village and Centennial’s management plans, and offered strategies that conservation scientists can use to propose and support Centennial-style policies.